why doesn’t automatic case number assignment work?
or how to achieve this? “Each request has an automatically generated request number that starts with “ticket#” followed by a number. An example of an appeal number is ticket No. 20191025094353420.”
you can achieve this by using this expression in a field values expression of a text input :
"Ticket#" + strftime(new.createdAt, "%Y%m%d%H%M%S%b")
is it a bug or is there a bug in the documentation for version 2023.3?
well i have to know first what issue did you encounter after trying the expression ?
That wasn’t my question.
Have you modified the CRN/Service Solution application that comes baked in? is this on a brand new application you’ve created.
No, I didn’t change anything.
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