Hi everyone,
I’m new to the Corteza community, so this is my first post—please bear with me if I miss any details!
I’ve recently started using Corteza version 2023.3.8, and I’m encountering a problem with the CSV import feature. No matter what I try, the import progress bar gets stuck, and nothing is imported, even after waiting for a long time.
Steps I’ve Tried
- Tried importing a very small CSV file (just 2 records with basic data).
- Verified that the CSV headers match the field names in the target module.
- Ensured the file is UTF-8 encoded and checked for formatting issues like special characters or empty rows.
- Confirmed that my user role has the necessary permissions for creating and importing records in the module.
- Cleared my browser cache and even switched to a different browser (tried Chrome and Firefox).
- Restarted the Corteza server to rule out any temporary glitches.
- Renmaed by csv table headings to match the exact import module names.
Despite these efforts, the progress bar remains unresponsive, and the records are not imported. I couldn’t find any obvious error messages in the UI, but I may not be checking the logs correctly.
Questions
- Could this be related to my setup, or is there something I’m missing?
- Where should I check in the logs for more details about this issue?
Additional Info
- Corteza version: 2023.3.8
- Deployment: Docker
- CSV file structure: Basic text with no special characters or formulas.
- Module configuration: Standard, no custom scripts or fields.
If someone could guide me on where to look in the server logs or provide any tips on resolving this, I’d be extremely grateful.
Thanks in advance for your help!