Data Not consistent

Hi, I have a field in my app. It brings a view from a connected database. When a user selects a value TODAY. The value is correct. But when we return to the same ticket TOMORROW. THe values are different to what we would have input previously.

See attached images for reference.

What value do you use for the recordID provided by the view?

What do you mean value provided by the view?

From the view i take the customer Name.