Receiving Invalid Record ID when attempting to update a record

[colby.ritter]

I am receiving the following error when attempting to update records in a module:

This record (wfRequestTasks) references three other modules (wfProcesses, wfRequests, and wfActionTypes), and a user field (Participant). The other fields are manual entry, none of them are required.

I can create Request Task records with or without the Participant field (my use case allows for it to be pre-filled, or filled in later). However, once created, I get the aforementioned error when attempting to update the record.

I have tried rebuilding and repopulating my reference tables, but I still receive the same error. Any thoughts on what might be causing this? I thought it might be the Participant field, but deleting the field from the module did not eliminate the error.

[mark]

I would check the Action Log in the Admin panel to see if there is any additional info on the error.

I would also check for any errors relating to settings for module record revisions.

[simple1]

@colby.ritter

I can create Request Task records with or without the Participant field (my use case allows for it to be pre-filled, or filled in later). However, once created, I get the aforementioned error when attempting to update the record.

I have tried rebuilding and repopulating my reference tables, but I still receive the same error. Any thoughts on what might be causing this? I thought it might be the Participant field, but deleting the field from the module did not eliminate the error.

Hmmm. Rebuilding suggests that the issue might be deeper, potentially related to the underlying data structure or configuration of the wfRequestTasks module.

1. Invalid Record ID:

• Double-check the record ID you are trying to update. Ensure its correct and that the record actually exists in the system.
• If you are using a reference to the record ID from another module, verify that the reference is accurate and points to the correct record.

2. Missing or Incorrect Data:

• Ensure that fields in the record are filled in correctly.
• If any of the referenced records are missing or have incorrect data, try updating or creating them first.
• Review any validation rules or constraints that might be causing the issue.

3. Workflow and Automation Conflicts: (If workflows automation is active, this would be my suspect)

• If there are any workflows or automations associated with the wfRequestTasks module, they might be interfering with the update process.
• Temporarily disable any relevant workflows to isolate the issue.
• Review the workflow logic to ensure it’s not causing any conflicts or errors.

4. User Permissions:

• Verify that the user attempting to update the record has the necessary permissions to modify the wfRequestTasks module and its related modules. Ensure that the user has the correct access rights to the referenced record.

[colby.ritter]

I think I figured it out. There was one extra field (processID) in the wfRequestTasks module that didn’t need to be there (it was accounted for in another module). Once I got rid of that, the problem went away.