Stuck on Database Migration During Corteza Installation

Hello

I’m trying to install Corteza, but I’m stuck at the database migration step. The installation process starts normally, but when it reaches the migration phase, it either hangs indefinitely or fails with an error. :upside_down_face:

I’ve checked my database credentials and configuration, but the issue persists. Has anyone else faced this problem? :upside_down_face:

I’m using MySQL 8.0 as the database and followed the official Corteza installation guide. I’ve ensured that all required extensions are enabled, and I even tried restarting the process, but nothing seems to work. :thinking: Checked Installation Guide - Corteza Servicenow guide related to this and found it quite informative.

Could this be related to database permissions, version compatibility, or something else I’m missing? :thinking: I’ve also tried manually running migrations, but I’m not sure if I’m doing it correctly.

If anyone has encountered and fixed this issue before, I’d really appreciate your help!

Thank you !! :slightly_smiling_face:

I suggest reading this DevOps Guide :: Corteza Docs
And maybe attaching the errors that you encounter along the way.